Fine Path Accounting Academy (“Fine Path”, “we”, “us”, “our”) provides online tutoring in Accounting, Business Studies, Economics, Mathematics and Mathematical Literacy to Grade 10-12 and undergraduate students, based in Bisho, King William’s Town, Eastern Cape. This Privacy Policy explains what personal information we collect through our website (finepathacademy.co.za), why we collect it, how we use and protect it, and the rights you have over it under South Africa’s Protection of Personal Information Act, 2013 (POPIA).
By registering for our tutoring services or submitting a form on this website, you consent to the collection and use of your personal information as described in this policy.
When a student registers for tutoring through our Registration page, we collect:
When you use the enquiry form on our Contact Us page, we collect your name, cellphone number, email address and the message you send us.
Like most websites, we use cookies and similar technologies. A cookie consent banner is shown when you first visit our site, and non-essential cookies (such as those used for analytics) are only loaded once you have given your consent. We use Google Analytics to understand how visitors use our website, for example which pages are viewed and how long visitors stay, so we can improve the site. Google Analytics collects information such as your approximate location, browser and device type, and browsing behaviour on our site. You can control or withdraw cookie consent at any time through the cookie banner, and you can also manage cookies through your browser settings.
We collect and use your personal information for the following purposes:
We process your personal information because it is necessary to provide you with the tutoring services you have registered for (performance of a contract), because you have given your consent (for example, when accepting our Terms and Conditions or consenting to use of images/video), and because we have a legitimate interest in operating and improving our business and website. Where we rely on your consent, you may withdraw it at any time, although this may affect our ability to continue providing services to you.
Many of our students are Grade 10-12 learners who may be minors. Our Registration form specifically requests parent/guardian name and contact details alongside the student’s own information, and we encourage a parent or guardian to be involved in, or aware of, the registration process for any student under 18. Where a student is a minor, we treat the consents given on the registration form (including consent to use of photographs/video, and the Terms and Conditions) as given with the knowledge and involvement of a parent or guardian. If you are a parent or guardian and have concerns about information submitted on behalf of a minor, please contact us using the details below.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. Your information may be accessed by:
Our Terms and Conditions, which you accept during registration, also confirm that personal information you provide is treated confidentially and is not shared with third parties without consent.
Information submitted through our website is stored on our website’s hosting infrastructure and, where relevant, in our internal records and email systems. We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration or disclosure. No method of electronic storage or transmission is completely secure, but we work to keep your information appropriately protected.
We keep your personal information for as long as necessary to provide our tutoring services, maintain academic and administrative records, and meet our legal, tax and regulatory obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
Under POPIA, you (or, for a minor, your parent/guardian) have the right to:
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable time.
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with South Africa’s Information Regulator, the body responsible for enforcing POPIA. Details on how to lodge a complaint are available on the Information Regulator’s website: www.inforegulator.org.za.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
If you have any questions about this Privacy Policy or how we handle your personal information, or if you would like to exercise any of your rights under POPIA, please contact us:
